We, Imalink NV, use your personal data to provide our ICT services. In this privacy policy, we have described how we collect, store and use your data. We take responsibility for looking after that data and we are committed to protecting your privacy. You can take steps to control what we do with your data; these steps are explained in this Privacy Policy.
When we refer to data and personal data in this privacy policy, we mean personal data that identifies you or can be used to identify you, such as your name and contact details, information about your career (C.V.) as an employee or freelancer, information about your capacity as a service customer (client) or any other personal data, justifiably necessary, to fulfil our services. The privacy policy may also contain information about the way you use our website.
WHAT YOU NEED TO KNOW
Who is responsible for your data
Imalink NV is responsible for your data. Our business address is: Golflaan 12 at 9830 Sint-Martens-Latem. We are registered as a company in Belgium under company number BE471.930.932. We are the data controller of the data we collect about you, and as such we control how your personal data is collected and the purposes for which that personal data is used.
How do we get your data?
As a candidate
via our website using a contact form (if available); or
As customer/supplier
Personal data we collect about you Depending on how you use our services and our website and your role vis-à-vis Imalink NV, we may collect the following types of information about you:
| Your name and contact details (e-mail address, phone number, address, ...) | When you apply for the acceptance of an ICT project When you apply for an open position in our company When you use our ICT services as a POC of your company (client) When you provide services or products to our company When you fill in forms on our website (if available) |
| Information about your career (C.V.) | When you apply for the acceptance of an ICT project When you apply for an open position in our company |
| Information on other persons or legal entities you use as references regarding your career | When you apply for the acceptance of an ICT project When you apply for an open position in our company |
| More sensitive information about yourself and your health (see information below on 'Sensitive personal data') | When a contract is concluded and this information proves necessary in the process If you are involved in an accident during the performance of an assignment |
| The communication we have with you (e-mails, letters, phone calls, messages via an online chat service, messages sent via our social media platforms, feedback) | When you contact us When you respond to our requests for feedback During the performance of a contract |
Sensitive personal data
Certain types of personal data, such as data about your racial or ethnic origin, your physical or mental health, your religious beliefs, or suspected commission or conviction of criminal offences, are special categories of personal data that require additional protection under the law. We try to limit the circumstances in which we collect this type of sensitive personal data. We collect and process this data only when necessary; such as:
How we use your personal data
We may only use your personal data if we have a good reason to do so. By law, we may only use your data for one or more of the following reasons:
Legitimate interests are our business or commercial reasons for using your data, but we will nevertheless not place our legitimate interests unduly above your interests. In the table below, we have set out the different ways in which we use your personal data and our reasons for using it. If we invoke our legitimate interests in using your personal data, we will explain this to you.
| What we use your personal data for | Legal grounds for its use | Our legitimate interests |
| To provide you servicesTo communicate with you and send information about our possible cooperation | Fulfilling contractsOur legitimate interests | Keeping our records up to date, finding out which of our services might be of interest to youICT Providing services and what we charge for themIdentify or determine types of candidates and/or customers for new services or productsEfficient about how we fulfil our contracts, provide our services and comply with our legal obligations |
| To communicate with you and manage the relationship with youTo personalise and improve your customer experienceTo personalise and improve your supplier experienceTo understand your preferencesTo inform you about our evolving services that we think might interest you | Fulfilling contractsOur legitimate interests | Keeping our records up to date, finding out which of our services might be of interest to youICT Providing services and what we charge for themIdentify or determine types of candidates and/or customers for new services or productsEfficient about how we fulfil our contracts, provide our services and comply with our legal obligations |
| To meet our health and safety responsibilities | Fulfilling contractsOur legitimate interestsOur legal obligation | Being efficient about how we fulfil our contracts, provide our services and fulfil our legal obligations |
| Comply with laws and regulations applicable to usRespond to complaints and try to resolve them | Fulfilling contractsOur legitimate interestsOur legal obligation | Being efficient about how we fulfil our contracts, provide our services and fulfil our legal obligations |
| To run our business efficiently and properlyTo accomplish our administrative purposes, including personnel administration, accounting, billing and auditingTo improve our servicesTo manage how we partner with other companies that provide services and/or goods to us and our customersTo protect our business interests | Fulfilling contractsOur legitimate interestsOur legal obligation | Being efficient about how we honour our contracts, deliver our services and fulfil our legal obligationsIdentifying opportunities to improve the way we deliver our services to our customers |
| To develop and manage our brand, services and/or productsFor testing new services and/or products | Fulfilling contractsOur legitimate interestsOur legal obligation | Being efficient about how we fulfil our contracts, provide our services and meet our legal obligationsIdentify opportunities to improve the way we deliver products and services to our customers |
Cookie use?
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. Cookies perform many different tasks, such as letting you navigate pages efficiently, remembering your preferences and goods and services you want to buy, and sending you content relevant to you and your interests.
During a visit to our website, cookies may be placed on your computer's hard disk. This is done solely to make the site more responsive to the needs of returning visitors. These mini files or cookies are not used to track the visitor's surfing behaviour on other websites. Your internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed or to remove the cookies from your hard disk afterwards. Please consult the help function of your internet browser for this.
You can also find more information about cookies at:
www.allaboutcookies.org
www.aboutcookies.org
http://www.youronlinechoices.com/nl/
Marketing: how can you manage the messages you receive?
We may send you messages by e-mail if you have indicated that you would like to receive such e-mails. Our marketing communications include information about our new and existing services, specific ICT projects that we think might interest you. We may also send you information with details of networking events to which you are invited.
Subject to applicable local laws and requirements, we will obviously not seek your consent when sending messages related to the above, but we will always give you the opportunity to opt-out of such mails.
Where we have previously engaged with you (for example, when you have provided us with a cover letter or CV) or where you have posted your details on a job website, we will assume that you have given us permission to contact you with details of ICT projects that we believe will be of interest to you. You always have the right to withdraw this consent at any time.
Please note that if you tell us you do not want to receive marketing emails, you may still receive emails for us that are necessary to fulfil the potential contract we have with you.
If you ask us to stop sending you marketing emails, we will keep your personal information and your request so that we can ensure you are excluded from the emails when they are sent.
How long do we keep your data?
We keep your data only for as long as we need it. How long we need data depends on what we use it for; whether that is to provide you with services, for our own legitimate interests (described above) or to comply with the law.
We will actively review the information we retain and when there is no further legal, regulatory or business need for us to retain it, it will be securely deleted or in some cases anonymised.
How do we protect your data?
We protect your personal data against unauthorised access, unlawful use, accidental loss, damage or destruction. We use technical measures such as encryption and strong password protection to protect your data and the systems in which it is held. We also use operational measures to protect data, for example by limiting the number of people who can access the databases in which your data is held. We continue to monitor these security measures and refer to industry security standards to keep abreast of current best practices
If you suspect misuse or loss or unauthorised access to your personal data, please let us know immediately by sending an e-mail to DPO@imalink.be
When do we share your data
sharing within Imalink NV
We share your data internally only with employees authorised to have access to it. All employees are subject to confidentiality.
Sharing with our customers (clients)
We share your data as a candidate with our clients. When presenting candidates to our (potential) clients, we use an "Imalink CV" prepared by us on, based on the application data, this with a view to forming a contract.
Sharing with processors
We engage suppliers who process personal data on our behalf as processors. We enter into processor agreements with all such personal data processors. We assess security measures and compliance with privacy regulations in advance and monitor this periodically, as well as strict compliance with the concluded processor agreements.
Sharing with other responsible parties
We cooperate with external parties that offer services in which personal data may be exchanged. These are, for example, parties that provide training courses or book business trips. We make agreements with these parties regarding the careful handling of your data.
We provide personal data at the request of police and judicial authorities only if there is a legal obligation to do so.
Do we transfer your data outside the European Economic Area (EEA)
No we do not transfer data to countries outside the EEA.
Should this be necessary in the future because of one of our legitimate interests (e.g. a customer who would be located outside the EEA), we will ensure that they are protected in the same way as if they were used in the EEA. We will use one of the following security measures to ensure that they are protected:
Your rights
You have the right to access copies of any personal data we hold, and to amend, correct or delete such data. You can also restrict, reject or object to the processing of this data.
If you have given us permission to use your data, for example to send you marketing emails, you can withdraw that permission. Information on how to stop receiving marketing communications can be read above under the heading 'Marketing: how to manage the messages you receive'. Please note that even if you withdraw your consent, we can still rely on the consent you previously gave as the legal basis for processing your data before you withdrew consent.
You can object to the use of your data when we do so based on our legitimate interests. We have explained the legitimate interests we rely on in the table above under the heading 'How we use your personal data'.
To object or exercise your rights, send us an e-mail addressed to DPO@imalink.be or write to Imalink NV, Attn: Data Protection, Golflaan 12, 9830 Sint-Martens-Latem, Belgium.
When you contact us, you will receive an answer as soon as possible and, where possible, within one month. If your request is more complicated, a response may take slightly longer, but we will respond within two months of your request. Most requests are free of charge, but if you ask us to provide a substantial amount of data, for example, we may ask you to pay a reasonable administration fee. We will also ask you to prove your identity thoroughly before providing information.
If Imalink NV decides to change this privacy policy, the changes will be published on this page.
Complaints
If you have complaints about Imalink NV's processing of your personal data, you can send an e-mail to DPO@imalink.be, or you can write to Imalink NV, attn. Data Protection, Golflaan 12, 9830 Sint-Martens-Latem, Belgium.
You have the right to lodge a complaint with the supervisory authority responsible for the protection of personal data in the country where you live or work, or if you believe that there has been a breach of data protection law.
For Belgium, you can contact the Commission for the Protection of Privacy by phone at +32 (0)2 274 48 00 or via the online contact form available on the Commission's website at: www.privacycommission.be.
Contact us
You can write to: Imalink NV, Attn: Data Protection, Golflaan 12, 9830 Sint-Martens-Latem, Belgium.
Imalink, independent and Belgian, directly and without detours the link between the project and the solution.
Over 25 years continuously the full-service IT service provider that deliberately invests in its relationships with clients and consultants.